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    {"id":18859,"date":"2023-07-11T20:20:29","date_gmt":"2023-07-11T20:20:29","guid":{"rendered":"https:\/\/crodev.site\/viedu_dev\/?p=18859"},"modified":"2024-07-05T18:19:50","modified_gmt":"2024-07-05T18:19:50","slug":"tech-time-a-spotlight-on-the-it-department","status":"publish","type":"post","link":"https:\/\/crodev.site\/viedu_dev\/tech-time-a-spotlight-on-the-it-department\/","title":{"rendered":"Tech Time: A Spotlight on the IT Department"},"content":{"rendered":"<div class='flex_column av-qbwmrv-6a94cbfa42feebc944b227da5896ec29 av_one_full  avia-builder-el-0  el_before_av_one_half  avia-builder-el-first  first flex_column_div '   ><p><div  class='hr av-ljyoc4e5-d64fbbf615a83e62363202a2b119435d hr-default  avia-builder-el-1  el_before_av_image  avia-builder-el-first  av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ly90svtk-cefcbd358ad879c4c3266c85c64f5218\">\n.avia-image-container.av-ly90svtk-cefcbd358ad879c4c3266c85c64f5218 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ly90svtk-cefcbd358ad879c4c3266c85c64f5218 av-styling- avia-align-center  avia-builder-el-2  el_after_av_hr  el_before_av_image '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img fetchpriority=\"high\" decoding=\"async\" class='wp-image-24755 avia-img-lazy-loading-not-24755 avia_image' src=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/07\/IT-dept-www.png\" alt='' title='IT dept www'  height=\"375\" width=\"500\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljyoceiq-2c37999c781146c11a47b56e2ba42e9a\">\n.avia-image-container.av-ljyoceiq-2c37999c781146c11a47b56e2ba42e9a .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ljyoceiq-2c37999c781146c11a47b56e2ba42e9a av-styling- avia-align-center  avia-builder-el-3  el_after_av_image  el_before_av_textblock '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image- avia-img-lazy-loading-not- avia_image' src=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/07\/IT-Dept-Spotlight-1-300x300.png\" alt='' title=''   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ljyodnve-ecb8022362d1afc2082e30492597c0ee'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"elementor-element elementor-element-25a42e5 elementor-widget elementor-widget-heading\" data-id=\"25a42e5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h1 class=\"elementor-heading-title elementor-size-default\" style=\"text-align: center;\"><span style=\"color: #002d72;\">Tech Time: A Spotlight on the IT Department<\/span><\/h1>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-a44654f elementor-widget elementor-widget-text-editor\" data-id=\"a44654f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p>The IT offices look exactly how you\u2019d guess they would \u2013 couches along the wall, a poster of Bill Murray on the door and a Dungeons and Dragons meme stuck to the back of the air conditioner. When the Marketing team came to conduct interviews and asked to take a few photos, one of the guys quickly pulled up a fake hacker screen before we were able to snap a pic.<\/p>\n<p>Despite their spirited personalities, the IT Department takes the importance of their roles very seriously. Whether it\u2019s helping with staff technology and support, developing and maintaining systems or improving our infrastructure, the team serves as one of the core units of the organization.<\/p>\n<blockquote>\n<p>\u201cWe are here to serve the organization and to help it run better by leveraging technology,\u201d says Technology Services Manager Michael Miller. \u201cWe aren\u2019t doing the work of serving families, ensuring the records are filed, the bills are paid or the multitude of other tasks required to run a school,\u00a0<strong>but we can develop tools to make those tasks easier and faster to accomplish and allow those individuals to work on other important tasks.\u201d<\/strong><\/p>\n<\/blockquote>\n<p>As the Director of Technology, Uriel Gonzalez is responsible for the IT Support, Programming and Student Technology Services Departments, and ensures that we have stable, running IT systems for our staff, students and families. Alongside Mike, he works to make sure that the team exceeds their many expectations.<\/p>\n<p>\u201cWe ensure that what we say will get done, gets done,\u201d says Uriel.\u00a0<strong>\u201cMike and I constantly push the envelope on what the IT team can do because they keep meeting our lofty goals.\u201d<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/p><\/div><div class='flex_column av-1crnf6z-c14abc13538dc1d11cd884b37c5fb9dc av_one_half  avia-builder-el-5  el_after_av_one_full  el_before_av_one_half  first flex_column_div column-top-margin'   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljyoqh7n-75bd51873f9ef6abf341793fc547c6e4\">\n.avia-image-container.av-ljyoqh7n-75bd51873f9ef6abf341793fc547c6e4 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ljyoqh7n-75bd51873f9ef6abf341793fc547c6e4 av-styling- avia-align-center  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-22789 avia-img-lazy-loading-not-22789 avia_image' src=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/07\/IT_1-scaled-1-1-845x684.jpg\" alt='' title=''  height=\"684\" width=\"845\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/07\/IT_1-scaled-1-1-845x684.jpg 845w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/07\/IT_1-scaled-1-1-495x400.jpg 495w\" sizes=\"(max-width: 845px) 100vw, 845px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ljypr5if-90a07a680935a1a564caa15d60dfef16'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\"><em>Ted and Nick tech-ing away!<\/em><\/p>\n<\/div><\/section><\/p><\/div><\/p>\n<div class='flex_column av-31uvnv-2714e26bdd77303c22461570fe8bd7c9 av_one_half  avia-builder-el-8  el_after_av_one_half  el_before_av_one_half  flex_column_div column-top-margin'   ><section  class='av_textblock_section av-ljyovmtc-a78976acd1332d7899818f52169e517e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\"><span style=\"color: #002d72;\">Behind Door Number One<\/span><\/h2>\n<p>IT Specialists Nick Veret (soon to be Technology Support Supervisor!) and Ted Hynson are the current boots-on-the-ground team. As some of the newest additions to the group, Nick and Ted are the go-to guys for questions, issues and assistance with staff technology.<\/p>\n<p><strong>\u201cProblem solving and facing unique challenges has always been my favorite part of doing IT support,\u201d<\/strong>\u00a0says Ted. \u201cWe\u2019re not innately gifted with the knowledge of every new system, program or hardware, so we get to learn and become subject matter experts on things and then communicate them out to staff.\u201d<\/p>\n<p>From day-to-day printer problems to big projects, such as the tech audit, the scope of Nick and Ted\u2019s work is large. Not only do they need to be able to do tech things, like run software, they also need to be able to do physical things, like run new data cables.<\/p>\n<p>\u201cWhen people saw us in the ceiling tiles [running cable], they seemed surprised,\u201d shares Nick. \u201cWe do plenty of work away from the desk. We\u2019re not just glued to the screen.\u201d<\/p>\n<\/div><\/section><\/div>\n<div class='flex_column av-152v023-dc860cf4b685d4e11fb990cfe53d43e9 av_one_half  avia-builder-el-10  el_after_av_one_half  el_before_av_one_half  first flex_column_div column-top-margin'   ><section  class='av_textblock_section av-ljyow4z5-35ca34408e1a83143e956f3695e3ec04'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\"><span style=\"color: #002d72;\">Behind Door Number Two<\/span><\/h3>\n<p>The other level of support comes from the Programmers, who are Yamin Noor, Francois Tcha, Tony Cervo and Matt Mueller. Overseen by Mike, this is the team that does all the back end work so our staff, students and families have the highest quality, most user-friendly systems with which to work.<\/p>\n<blockquote>\n<p>\u201cTechnology is one of those areas where, when we do our job well, most people don\u2019t even realize our impact,\u201d says Mike.\u00a0<strong>\u201cOur job is to build systems that help facilitate the delivery of services to our families, to act as a force multiplier for other departments and to be good stewards of the data we house.\u201d<\/strong><\/p>\n<\/blockquote>\n<p>One of the biggest platforms that the Programmers work with is the <strong><a href=\"https:\/\/crodev.site\/viedu_dev\/home\/launchpad-student-support-system\/\" target=\"_blank\" rel=\"noopener\">LPAD Student Support System<\/a><\/strong>.\u00a0What began as Visions\u2019 attempt to avoid substandard, off-the-shelf education software has become one of the most beneficial and valuable assets of the organization.<\/p>\n<\/div><\/section><\/div>\n<div class='flex_column av-p05o23-b84a8268c54f732e39cf116694ee95a7 av_one_half  avia-builder-el-12  el_after_av_one_half  el_before_av_textblock  flex_column_div column-top-margin'   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljyoqll5-a8c53f1574c14ce8b4342f60cf11f372\">\n.avia-image-container.av-ljyoqll5-a8c53f1574c14ce8b4342f60cf11f372 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ljyoqll5-a8c53f1574c14ce8b4342f60cf11f372 av-styling- avia-align-center  avia-builder-el-13  el_before_av_textblock  avia-builder-el-first '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-22788 avia-img-lazy-loading-not-22788 avia_image' src=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/07\/IT_opt-scaled-1-1-845x684.jpg\" alt='' title=''  height=\"684\" width=\"845\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/07\/IT_opt-scaled-1-1-845x684.jpg 845w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/07\/IT_opt-scaled-1-1-495x400.jpg 495w\" sizes=\"(max-width: 845px) 100vw, 845px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ljypuf5p-b06327c0a155405fcb7775c27f4a57fb'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\"><em>Hi, Tony and Uriel!<\/em><\/p>\n<\/div><\/section><\/p><\/div>\n<section  class='av_textblock_section av-ljyooodh-cc8cd56b8c6a50507938aec28edfc288'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>\u201cWe used to have an older version of LPAD SSS, which became this Frankenstein monster that kept growing and growing with no stable functionality,\u201d shares Tony. \u201cSo, we started over with a better idea of what we wanted it to be and developed the<strong> LPAD <\/strong>system that we know today.\u201d<\/p>\n<p>Of course, the journey doesn\u2019t end there. With such a unique and dynamic tool, there\u2019s a constant need for maintenance and upgrades in order to keep it functioning at its highest level.<\/p>\n<p>\u201cWhat I generally do on a day-to-day basis is work on new features to add to\u00a0<strong>LPAD<\/strong>,\u201d shares Matt. \u201cI respond to change requests that come in from stakeholders, and I add features and implement the things that people are asking for.\u00a0<strong>This makes LPAD more useful to staff, students and families.\u201d<\/strong><\/p>\n<p>Working with the nuances of our systems also elicits the need to stay up to date on current technological capabilities, both internally and externally. For example, Visions recently\u00a0migrated its servers to Amazon Web Services\u00a0to enhance our user experience.<\/p>\n<p>\u201cI started initial research and development on AWS last summer, and it took us a full year to make the transition,\u201d says Francois. \u201cNow, Amazon is able to manage our hardware for us, which is one less thing for us to oversee.\u201d<\/p>\n<p>\u201cIt\u2019s always fun to work with the newest technology,\u201d adds Yamin.<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #002d72;\">Behind the Screens<\/span><\/h4>\n<p>Although the IT Department works heavily with technology, their attributes extend far beyond all the coding and computers. The team is funny and dynamic, and they lean on one another for support and success. Most importantly, they work hard so that everyone else\u2019s job is just a little bit easier.<\/p>\n<blockquote>\n<p>\u201cWe are so fortunate to have such a great IT team,\u201d says Uriel.\u00a0<strong>\u201cWe solve complex problems, we meet our goals and we put student success as our number one priority.\u201d<\/strong><\/p>\n<\/blockquote>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":22790,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[7],"tags":[1065,1141,1142,1143,1066,1144,1145],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tech Time: A Spotlight on the IT Department - Visions In Education<\/title>\n<meta name=\"description\" content=\"Although the IT Department works heavily with technology, their attributes extend far beyond all the coding and computers.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tech Time: A Spotlight on the IT Department - 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