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    {"id":19381,"date":"2023-08-16T15:48:14","date_gmt":"2023-08-16T15:48:14","guid":{"rendered":"https:\/\/crodev.site\/viedu_dev\/?p=19381"},"modified":"2024-07-05T18:16:41","modified_gmt":"2024-07-05T18:16:41","slug":"happy-belated-birthday-sts-a-spotlight-on-the-student-technology-services-department","status":"publish","type":"post","link":"https:\/\/crodev.site\/viedu_dev\/happy-belated-birthday-sts-a-spotlight-on-the-student-technology-services-department\/","title":{"rendered":"Happy Belated Birthday STS!"},"content":{"rendered":"<div class='flex_column av-il9s2d-59cecafd322eeb656080ee26ce5750e5 av_one_full  avia-builder-el-0  el_before_av_image  avia-builder-el-first  first flex_column_div '   ><p><div  class='hr av-lldw2p18-169397587515e6d793e9cd4a9750d92e hr-default  avia-builder-el-1  el_before_av_image  avia-builder-el-first  av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lldw2wd7-cd7af00515b8dbf2bda90ee36cbf308f\">\n.avia-image-container.av-lldw2wd7-cd7af00515b8dbf2bda90ee36cbf308f .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lldw2wd7-cd7af00515b8dbf2bda90ee36cbf308f av-styling- avia-align-center  avia-builder-el-2  el_after_av_hr  el_before_av_textblock '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img fetchpriority=\"high\" decoding=\"async\" class='wp-image-19383 avia-img-lazy-loading-not-19383 avia_image' src=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01-1030x525.png\" alt='Blue banner with yellow and white outlined letters STS at the top and yellow and white words Student Technology Services established 2021 on a tech background.' title='Small Proof-01'  height=\"525\" width=\"1030\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01-1030x525.png 1030w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01-300x153.png 300w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01-768x392.png 768w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01-1536x784.png 1536w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01-2048x1045.png 2048w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01-1200x612.png 1200w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01-1500x765.png 1500w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01-705x360.png 705w\" sizes=\"(max-width: 1030px) 100vw, 1030px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lldw5cvy-f80c7d4ba31c42169ece8fbc0328dd18'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"elementor-element elementor-element-fe202bb elementor-widget elementor-widget-heading\" data-id=\"fe202bb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h1 class=\"elementor-heading-title elementor-size-default\" style=\"text-align: center;\"><span style=\"color: #002d72;\">Happy Belated Birthday STS! A Spotlight on the Student Technology Services Department<\/span><\/h1>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-275b216 elementor-widget elementor-widget-text-editor\" data-id=\"275b216\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\"><\/div>\n<\/div>\n<\/div>\n<p>Two years ago in July, our Student Technology Services Department was born! After many years of partnership with a company called SkyQ, who previously oversaw all student tech, Visions decided to create its own student technology team in an effort to provide better service to our students and families.<\/p>\n<p>\u201cWe basically said \u2018Let\u2019s build our own department\u2019,\u201d says Director of Technology Uriel Gonzalez.\u00a0<strong>\u201cWe hired part-time staff, improved our delivery times and, because we were in-house, were better able to serve our families.\u201d<\/strong><\/p>\n<p>Now, STS has two full-time and nine part-time employees, all equipped to manage student technology in conjunction with the\u00a0<a href=\"https:\/\/crodev.site\/viedu_dev\/news-cat\/tech-time-a-spotlight-on-the-it-department\/\" target=\"_blank\" rel=\"noopener\">IT Department<\/a>. Brandon Neal, who is now the Jr. Systems Administrator on the IT team, was one of STS\u2019 earliest members, and was instrumental in establishing and running the department in its early days.<\/p>\n<p><strong>\u201cIt was cool to be able to design a department from scratch,\u201d<\/strong>\u00a0says Brandon. \u201cWe re-examined everything we knew about how student tech was handled in the past. We also learned a lot as we went. You don\u2019t really know how some things are going to function until you\u2019re actually doing the work, so we had to refine some of the new processes.\u201d<\/p>\n<p>Nick Veret, who has taken the reins from Brandon and now serves as the Student Technology Supervisor adds, \u201cI am committed to upholding the torch that Brandon has lit since the establishment of STS in 2021.\u00a0<strong>My goal is to foster a culture of continuous improvement, encouraging team members to share and contribute ideas in order to continue optimizing our processes and workflows of serving and supporting our students on their learning journey.\u201d<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lldw6ped-20f14a3976f82a85e24e6cf3c421d1d7\">\n.avia-image-container.av-lldw6ped-20f14a3976f82a85e24e6cf3c421d1d7 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lldw6ped-20f14a3976f82a85e24e6cf3c421d1d7 av-styling- avia-align-center  avia-builder-el-4  el_after_av_one_full  el_before_av_textblock '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-22760 avia-img-lazy-loading-not-22760 avia_image' src=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4077-scaled-1-1-300x200.jpg\" alt='' title=''  height=\"200\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4077-scaled-1-1-300x200.jpg 300w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4077-scaled-1-1-1030x687.jpg 1030w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4077-scaled-1-1-768x512.jpg 768w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4077-scaled-1-1-1536x1024.jpg 1536w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4077-scaled-1-1-2048x1366.jpg 2048w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4077-scaled-1-1-1500x1000.jpg 1500w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4077-scaled-1-1-705x470.jpg 705w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/p>\n<section  class='av_textblock_section av-lldw73ov-0f00c68dbced9e95cf35a8b34a8da285'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"elementor-element elementor-element-da96858 elementor-widget elementor-widget-text-editor\" data-id=\"da96858\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p style=\"text-align: center;\"><em>From left to right: Brandon Fan, Nick Veret, Sean Proctor and Brandon Neal<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-5563655 elementor-widget elementor-widget-text-editor\" data-id=\"5563655\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n<section  class='av_textblock_section av-lldw97za-81cc510f571ed83a79425439276b504e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\"><span style=\"color: #002d72;\">Meet the Team<\/span><\/h2>\n<p>For those of you who don\u2019t normally get a chance to make it over to STS, let\u2019s make some introductions! Currently on the team is Nick Veret, James Umiker, Adrish Hussain, Sean Proctor, Paul Venson Cagaanan, Brandon Fan, Yad Sandhu, Connor Puckett, Daniel Vega, Blake Sims and Lenny Muse, a former Visions student (<a href=\"https:\/\/crodev.site\/viedu_dev\/news-cat\/learning-how-to-work-and-play\/?_ga=2.1737459.374144879.1692025764-197232381.1691618915\" target=\"_blank\" rel=\"noopener\">check out his story here<\/a>). As a team, they\u2019re responsible for everything from providing technical support for parents and students, to preparing and shipping technology, to updating systems and processes.<\/p>\n<p>\u201cSTS serves as the front-line support for students and their families,\u201d explains James. \u201cLike SkyQ before us, STS manages the school loaner computers through refurbishing, repairing and getting them into the hands of students.\u00a0<strong>One of the best perks to having this resource available is that a working computer can be in a student\u2019s hands within 10 minutes of them realizing that they need one.\u201d<\/strong><\/p>\n<p>Some members of the department are students themselves, studying things like drawing and Information Science and Data Analytics. For most, the STS Department is a great starting point for their career, a chance to bridge a passion with a profession or just a place for a fresh start.<\/p>\n<p>\u201cI\u2019m a transplant from Atlanta,\u201d shares Adrish. \u201cI actually applied while I was in Georgia before I moved, as I was looking to start fresh and minty after my move to the West Coast.\u201d<\/p>\n<p>For others, Visions was a welcomed change from their previous roles. \u201cI came to STS fresh off the heels of working at Walmart,\u201d shares Blake. \u201cI moved over for a multitude of reasons, but the biggest one was\u00a0<strong>a desire to feel like I was positively impacting peoples\u2019 lives. I feel that is something many people want to do, and an important part of a fulfilling job. Everyone wants to make an impact.\u201d<\/strong><\/p>\n<p>Sean adds, \u201cI came to Visions after deciding I wanted to pursue a different career path. My prior work history has been mostly in retail sales, but\u00a0<strong>my passion has always been computers and technology.\u201d<\/strong><\/p>\n<p>For Paul, a future storyboard artist, STS is an opportunity to explore his interests. \u201cI have been interested in both art and tech, so landing the Student Technology position presented\u00a0<strong>a\u00a0great opportunity to dip my toes in tech and IT support.\u201d<\/strong><\/p>\n<\/div><\/section>\n<div class='flex_column av-11sblx1-039848914dc3dff2e56031d6fdde334f av_one_half  avia-builder-el-7  el_after_av_textblock  el_before_av_one_half  first flex_column_div column-top-margin'   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lldwaz1t-38c4a42774b869107314bd00df2a62d4\">\n.avia-image-container.av-lldwaz1t-38c4a42774b869107314bd00df2a62d4 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lldwaz1t-38c4a42774b869107314bd00df2a62d4 av-styling- avia-align-center  avia-builder-el-8  el_before_av_textblock  avia-builder-el-first '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-22761 avia-img-lazy-loading-not-22761 avia_image' src=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4079-scaled-1-1-1030x687.jpg\" alt='' title=''  height=\"687\" width=\"1030\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4079-scaled-1-1-1030x687.jpg 1030w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4079-scaled-1-1-300x200.jpg 300w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4079-scaled-1-1-768x512.jpg 768w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4079-scaled-1-1-1536x1024.jpg 1536w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4079-scaled-1-1-2048x1366.jpg 2048w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4079-scaled-1-1-1500x1000.jpg 1500w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/IMG_4079-scaled-1-1-705x470.jpg 705w\" sizes=\"(max-width: 1030px) 100vw, 1030px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lldwcjgt-cf15dd1544e33f5eba2f7c46061f95f6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ebb8abf\" data-id=\"ebb8abf\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-76e60e5 elementor-widget elementor-widget-text-editor\" data-id=\"76e60e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p style=\"text-align: center;\"><em>From left to right: Blake Sims and James Umiker<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-319c5a8\" data-id=\"319c5a8\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-781cf5c elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"781cf5c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\" style=\"text-align: center;\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/p><\/div>\n<div class='flex_column av-ny1xqt-d85bde412d3db6a62e64105c55015cf1 av_one_half  avia-builder-el-10  el_after_av_one_half  el_before_av_textblock  flex_column_div column-top-margin'   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lldwc298-343215851385f5cbb0d6ffa5b835ea91\">\n.avia-image-container.av-lldwc298-343215851385f5cbb0d6ffa5b835ea91 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lldwc298-343215851385f5cbb0d6ffa5b835ea91 av-styling- avia-align-center  avia-builder-el-11  el_before_av_textblock  avia-builder-el-first '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img loading=\"lazy\" decoding=\"async\" class='wp-image-19390 avia-img-lazy-loading-not-19390 avia_image' src=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/STS-Group.png\" alt='Five members of the STS team stand outside the STS building and smile for a picture.' title='STS Group'  height=\"375\" width=\"500\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/STS-Group.png 500w, https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/STS-Group-300x225.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lldwcqec-88cedcb2c3e0796eac88d6a6739f2575'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\"><em>From left to right: Connor Puckett, James Umiker, Paul Venson Cagaanan, Yad Sandhu and Lenny Muse<\/em><\/p>\n<\/div><\/section><\/p><\/div>\n<section  class='av_textblock_section av-lldweg1r-693d240f08c924c9d1de9b6be83ca923'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\"><span style=\"color: #002d72;\">Five Star Service<\/span><\/h3>\n<p>Since its formation two years ago, STS has continued to prove especially valuable to Visions and our families. James, who recently stepped into his new role as Student Technology Support Specialist, is excited to see where the department will go and how he can help continue its success.<\/p>\n<p><strong>\u201cWe are always striving to improve our processes to make the student tech support experience as approachable, knowledgeable and efficient as possible,\u201d<\/strong>\u00a0says James. \u201cNot everything we help with is related to the actual physical computers. Sometimes all that is needed is an explanation on how a website or program works, and we are able to use our extensive experience to help explain things in an easy and understandable way.\u201d<b>\u00a0<\/b><\/p>\n<p>Brandon Fan adds, \u201cI feel like the STS team is relaxed and hard-working. Even when our tasks get hectic and pile up, we are able to stay calm and finish all of our work for the day.\u201d<\/p>\n<p>When asked to describe the team in one sentence, Lenny couldn\u2019t choose between \u201cThe chances of a Chromebook being returned with Excalibur stuck in it are never zero. Legend tells of a chosen one who will find and use this holy, techy blade to smite all computer illness\u201d and \u201cThe most entertaining, engaging and worthwhile tech-oriented position one might ever take part in.\u201d If that doesn\u2019t say it all, we don\u2019t know what does.<\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":19383,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[7],"tags":[1065,878,1170,1168,1169,879,1140,1173,1171,1172,1174],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Happy Belated Birthday STS! - Visions In Education<\/title>\n<meta name=\"description\" content=\"Visions decided to create its own student technology team in an effort to provide better service to our students and families.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Happy Belated Birthday STS! - Visions In Education\" \/>\n<meta property=\"og:description\" content=\"Visions decided to create its own student technology team in an effort to provide better service to our students and families.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/crodev.site\/viedu_dev\/happy-belated-birthday-sts-a-spotlight-on-the-student-technology-services-department\/\" \/>\n<meta property=\"og:site_name\" content=\"Visions In Education\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-16T15:48:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-05T18:16:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/crodev.site\/viedu_dev\/wp-content\/uploads\/2023\/08\/Small-Proof-01.png\" \/>\n\t<meta property=\"og:image:width\" content=\"3750\" \/>\n\t<meta property=\"og:image:height\" content=\"1913\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ellie Fazzi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ellie Fazzi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Happy Belated Birthday STS! 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